The Primary Care RN Consultant/Case Manager is responsible for providing direct care coordination, ensuring the care delivered is effective and efficient, and achieves desired patient outcomes. The registered nurse is responsible for providing clinical nursing care to clients according to established professional nursing practice standards of the American Nursing Association and in accordance with the North Carolina Nurse Practice Act and other regulatory standards. 

BRH has a multi-specialty provider base including pediatricians, family physicians, psychiatrists, family nursed practitioners, physician assistants, counselors, dentists, nutritionists and pharmacists allowing us to give our patients access to affordable care and medications.  This multi-specialty approach also allows us to better address the needs of a diverse patient population of which 98% are classified low-income. BRH is invested in the growth of future health care providers in our region. We are one of two Teaching Health Centers in North Carolina.  BRH provides educational training for the Mountain Area Health Education Center Family Medicine Residency Program in Hendersonville, which supports 5 residents per year. In...

BRH has a multi-specialty provider base including pediatricians, family physicians, psychiatrists, family nursed practitioners, physician assistants, counselors, dentists, nutritionists and pharmacists allowing us to give our patients access to affordable care and medications.  This multi-specialty approach also allows us to better address the needs of a diverse patient population of which 98% are classified low-income. BRH is invested in the growth of future health care providers in our region. We are one of two Teaching Health Centers in North Carolina.  BRH provides educational training for the Mountain Area Health Education Center Family Medicine Residency Program in Hendersonville, which supports 5 residents per year. In...

- Analyze and manage data for assigned panels (i.e. run, manage, analyze standard reports related to priority conditions, show rates, cancellations, patient care contacts, as appropriate) to determine trends, gaps and process improvement - Conduct a pre-visit panel assessment to pro-actively drive care team communication related to required service delivery during scheduled encounters. (i.e. huddles, pre-visit planning, recalls, follow-ups). - Manage daily patient schedule, assess availability and triage work-ins. - Oversee provider panels to ensure balance (i.e. monitors influx of new patients; resolves unassigned patients; tracks patient status – death, transfers top other care; manages internal patient...

The Dental Enrollment, Contracting Specialist is responsible for the timely credentialing enrollment and renewal of providers with insurance companies, research for contracts and process for contracting to identify areas for the Practice Operations Manager that are needed for contracting.  Also, would be crossed trained with the billing system Dentrix.

The Biller will perform all duties necessary to file dental claims from across the company, monitor those claims, and collect on the claims with the appropriate insurer or party. Responsibilities include: - Ensure all procedures have appropriate prior authorization. - Bill dental claims with the appropriate insurer. - Monitor and correct unpaid claims.  - Post insurer payments in the EDR system. - Process patient refunds Support other areas and functions as needed.  

This position performs duties to assist the dental manager, dentists, and hygienists in the care of and treatment of patients. Performs duties independently, including polishing and other duties, according to certification authorization. Performs duties in the fields of reception, chair-side assisting, inventory and records.

This position performs duties to assist the dental manager, dentists, and hygienists in the care of and treatment of patients. Performs duties independently, including polishing and other duties, according to certification authorization. Performs duties in the fields of reception, chair-side assisting, inventory and records.

The Denial Management Specialist will investigate and resolve denials of claims. Responsibilities include: - Obtain explanation of benefits (EOB) forms from the Cash poster. - Review denial codes on EOB forms. - Identify what type of error has caused the denial. - Identify charges that need clarification or update. - Correspond with appropriate department, billers, coders and providers for any questions pertaining to the denial. - Research websites for additional information pertaining to the denial. - Ensure that any corrected codes are entered into the electronic health record (E.H.R) by the Coding Specialist. - Ensure...

The Recovery Service Manager is ultimately responsible for the oversight of Recovery Education Centers, including the clinical and financial integrity of the programs, with an emphasis on maintaining the model and recovery orientation.   The Recovery Service Manager directly supervises the REC and Team Leaders. Responsibilities include: - Providing routine, scheduled and unscheduled mentoring to staff, including Team Leaders, for the purpose of developing clinical competencies and insuring quality of care.  Mentoring should occur through multiple formats, including individually and in groups, in the centers as well as the community and/or student homes.   - Facilitating staff understanding of the REC...

The Centralized Scheduler maintains and operates multi-line switchboard and paging system, provides general organizational information, directs incoming calls to appropriate clinical and administrative area(s), and schedules/re-schedules BRH patients for care appointments. Responsibilities include: - Responsible for answering telephone calls for patient requests and handling those calls according to current BRH designated workflows and organizational policies and procedures. - Schedules all in-house (follow-up) and future (phone) appointments via computer while directing same day appointment calls and walk-ins appropriately. - Responsible for correctly entering all required registration and insurance...

The Billing Specialist will provide essential support to clinics throughout our organization, ensuring claims for patient services are filed timely and accurately with the appropriate insurer or party. Responsibilities include: - Regional travel required in the BRH multi-county service area. - Act as a billing resource  - Preparing and submitting clean claims to various insurance payers - Claim error resolution; initiate communication needed to resolve claim issues, monitor until issues are resolved, escalating as needed  - Track rejections and recommend improvements for billing

The Housekeeping Technician performs cleaning of all patient care, staff, administrative and public areas within the organization. Responsibilities include: - Performs sanitizing and disinfecting work throughout all assigned locations. - Includes clinics in patient care areas, exam rooms, waiting rooms, restrooms, offices, meeting rooms, etc. - Performs general cleaning tasks such as but not limited to trash/recycling/biohazard removal, dusting, wet wiping, glass cleaning, vacuuming, spotting, polishing and mopping. - Must stay current and knowledgeable on proper disinfection practices and infection control requirements by following Joint Commission standards and techniques for...

This position effectively completes client check-in and check-out processes, manages client documents, updates all client data and assists clients with required paperwork with accuracy and confidentiality. Responsibilities include: - Prepares clients for clinic visit by updating all pertinent demographic and insurance information in the client's electronic medical record (EMR). - Verifies existing demographic and insurance information in the client's electronic medical record prior to visit. - Collects, prepares, assists, and ensures all new client and existing client paperwork is accurately completed and/or verified and updated during every client visit, including Sliding Fee...

The Employment Support Professional (ESP) is responsible for implementing the day to day functions of the IPS-Supported Employment Team.  The ESP will work collaboratively with clients and employers to develop and provide employment opportunities, psychiatric rehabilitation and vocational education services. Responsibilities include: - complete Vocational assessments with clients to assess interests - Provide job coaching at employment sites - Assist clients in the creation of environmental support - Teach clients necessary skills for attempting to secure and retain...

Care Managers enhance the quality of member health management, maximize satisfaction and promote cost effectiveness. The successful candidate will be accountable for the medical, dental and behavioral health care management of the member. Responsibilities include: - Evaluate existing, new and prospective members based on their needs & desires - Maintain constant communication with members while addressing their concerns and goals - Responsible for the four key components that make up successful case management: Intake, Assessment, Service Planning, Monitoring and Evaluation. - Compliance with regulatory bodies and in-house clinical guidelines - Build...

The Qualified Professional works closely with the primary behavioral health clinician, and is responsible for; developing, implementing, evaluating and revising Person-Centered Plans which are reflective of each individual’s strengths, needs and preferences, providing symptom education to each individual to identify their unique symptoms and understand their diagnosis, providing supportive counseling (i.e. problem solving, role-playing, modeling and support), social-skill development, and assertiveness training to increase each individual’s social and interpersonal activities in community settings, providing crisis intervention and support in a manner consistent with each individual’s Crisis Plan, and collaborating and coordinating with various persons and...

As a Patient Access Representative, you will work as an integral member of the team by providing excellent customer service to all internal and external customers of BRH.  This role includes assisting patients with check-in and check-out during appoints while making sure all patient data is up to date and remains confidential. Other responsibilities include answering patient phone calls to assist with scheduling appointments.

As a Patient Access Representative, you will work as an integral member of the team by providing excellent customer service to all internal and external customers of BRH.  This role includes assisting patients with check-in and check-out during appoints while making sure all patient data is up to date and remains confidential. Other responsibilities include answering patient phone calls to assist with scheduling appointments.

As a Medical Assistant or LPN you will be an integral member of the BRH medical team assisting with the direct care of patients and clinic activities. We are looking for a team player that can help build a positive environment with a desire to work in an interdisciplinary healthcare team and with a culturally diverse patient population. Responsibilities include: - Working in a fast-paced medical office setting - Assisting providers with delivering quality patient care - Obtaining and recording vital signs (blood pressure, pulse, temperature, etc.) - Performing basic medical procedures such as blood draws and EKGs - Collecting and preparing laboratory specimens - Recording patient information in electronic health records (EHR)...